Shipping policy
Shipping Information
At Arvelius, we offer free shipping on eligible physical orders shipped to the United States, Canada, and the United Kingdom.
Digital products are delivered by email and do not require physical shipping.
Order Processing Times
Please allow 1–3 business days for your order to be processed and prepared for shipment.
An order is considered shipped once it has been handed over to the shipping carrier and is in transit to the address provided at checkout.
During peak periods, holidays, or high-volume times, processing may take up to 7 business days.
Estimated Shipping Times
We currently ship physical products to the following countries:
🇺🇸 United States: 7–15 business days
🇨🇦 Canada: 7–15 business days
🇬🇧 United Kingdom: 7–15 business days
Shipping times are estimates and begin once the order has been dispatched.
Please note that shipping carriers may experience delays due to customs, weather, holidays, transportation issues, or other circumstances outside of our control.
Digital Product Delivery
Digital products, including eBooks, digital files, or related materials, are delivered by email after purchase.
Please make sure the email address entered at checkout is accurate.
If you do not receive your digital product, please contact us at:
Tracking Information
Tracking is provided for physical orders.
Once your order has shipped, tracking details will be sent to the email address used at checkout.
Please allow time for tracking updates to appear after the carrier receives the package.
Order Changes and Accurate Shipping Details
Customers are responsible for entering complete and accurate shipping information at checkout.
Incomplete or incorrect shipping details may result in delays, failed delivery, or order cancellation.
If you notice an error in your shipping details, please contact us within 24 hours of placing your order at:
We will do our best to update your order, but changes cannot be guaranteed once processing has begun.
Delayed Delivery
Arvelius works to process and ship all orders as quickly as possible.
However, delivery delays may occur due to external factors such as courier delays, customs processing, severe weather, address verification issues, or other circumstances outside of our control.
Arvelius is not responsible for delivery delays caused by shipping carriers or events beyond our control, but we will do our best to assist you with tracking and order-related concerns.
Lost or Stolen Packages
If your package appears to be lost or stolen, please contact us at:
We will review the situation and work with you to help investigate the issue with the shipping carrier.
In some cases, we may request additional information before determining the next steps.
Arvelius is not responsible for packages marked as delivered by the carrier but missing after delivery. However, we will do our best to assist where possible.
Shipping Availability
At this time, physical shipping is available only to the United States, Canada, and the United Kingdom.
Orders placed from unsupported countries may be cancelled and refunded.
Shipping Policy Updates
Arvelius reserves the right to update or modify this Shipping Information page at any time.
Customers are responsible for reviewing the latest version of this policy before making a purchase.
By purchasing from Arvelius, customers agree to the terms outlined in this Shipping Information page.